User Experience Architect
Jan 2007 - Present
Tribal DDB
Chicago, IL

• Work with clients to understand business models and goals
• Unify strategy, user goals and measurement
• Define and prioritize customer information and functionality needs; Act as user advocate  
• Develop architectures and conceptual models of the high-level and detailed interactions with content, services, community, products and brand
• Design UI architecture, interface, navigation and interaction flow of web applications and web sites
• Produce/Manage deliverables: Content Reviews, Competitive Reviews, Heuristic Evaluations, Customer/Stakeholder Interviews, Persona/Behavior Profiles, Functional Requirements, Site Maps, Wireframes, Use Cases, User Flows, Functional Prototypes
• Present UX Architecture to internal and client teams for collective understanding of Customer Experience
• Work with writers and designers to ensure usability, simplicity and economy of design
• Develop functional requirements
• Develop usability test plan, conduct ongoing usability testing and performance assessment
• Define metrics for assessing ROI and project success/growth
• Research and analyze industry trends and competitor and leading sites
• Review site design and promote usability principles, issues and techniques

Technical Project Manager
Jan 2006 - Dec 2006
Slack Barshinger
Chicago, IL

• Work with Account and Creative to determine technical foundation and execution
• Provide accurate time/cost/scope estimations for project budget
• Drive project requirements, priorities and schedules
• Produce site maps and wire frames
• Provide Technical Direction to Creatives and Developers during concept development and Web development
• Manage project routes and testing
• Coordinate with Account Management to monitor project progress and budget; Gauge resource/priority adjustments accordingly
• Prepare weekly progress report for Director of Digital Strategy
• Manage expectations to ensure all deliverables are met according to specifications
• Manage project documentation and archives
• Manage all client SharePoint sites
• Manage email marketing Web application and client accounts
• Perform additional responsibilities as requested

Lead Developer
Jan 2003 - 2005
Slack Barshinger
Chicago, IL

• Work with Account Team to determine foundation and scope of project production
• Provide accurate time and resource estimations for project budget
• Assist interface designers to ensure usability standards are met
• Assist with Information architecture, interface and navigation design
• Provide Art Direction, concept development, and Web development on selected projects
• Manage all deliverables’ specifications and schedules
• Optimize artwork for electronic media as well as file economy

Web Developer
Jan 2001 - 2003
Slack Barshinger
Chicago, IL

• Optimize artwork for electronic media as well as file economy
• Develop in BBEdit using DHTML, and FLASH
• Collaborate with off-site programmers on selected projects
• Provide ongoing process improvement and standardization notes
• Project Management: Banner and Email campaigns, monthly updates to company Web site
• Sole developer from April 2002 through February 2003

Web Producer/Developer
June 2000 - Jan 2001
Global Bytes, Inc.
Chicago, IL

• Concepting and Web design using DHTML, DREAMWEAVER, and FLASH
• Information architecture, interface and navigation design
• Create on-line marketing tools using FLASH and HTML
• Manage projects from concept to launch
• Database design using MS Access

Database Manager
Oct 1995 - Apr 1996
Indiana University
Dept. of Recreational Sports
Bloomington, IN

• Database design and management for I.U. Foundation, Payroll, and Intramural Sports
• Designed all weekly, monthly, and ad hoc reports
• Bi-weekly check run and check distribution
• Management of daily deposits and Fraternity/Sorority debit accounts

Columbia College
1998 - 2000
B.A. Interactive Multimedia

Screenwriting | Writing for Multimedia | Digital Based Sound Production | Digital Photography | Typography | Geometry in the Arts | JavaScript | Visual Design for Interactive Multimedia | Computer Graphics and Animation | Independent/Team Production | Digital Video Production

Indiana University
1995 - 1996
Reason vs. Passion

Leo Tolstoy | Johann Wolfgang von Goethe | Henrik Ibsen | Jean-Jacques Rousseau | Sigmund Freud | Chinua Achebe | Voltaire

Barat College
1989 - 1990
Library Science

Literary Research | British Literature | Photography | American Literature

Harper College
1987 - 1989
Literature

Philosophy | Literature | English Composition | French | Creative Writing | Public Speaking | Humanities | Geology | Journalism

Photoshop, ImageReady, Illustrator, Dreamweaver

OmniGraffle 5

Rapid Prototyping and Presentation Software

Morae Customer Experience Software

Visio 2003/7, Office Suite, SharePoint 2003/7, Visual Studio 2005/8

HTML, DHTML, XML, CSS, JavaScript, ASP, PHP, C#, AJAX

MAC and PC

Active member

Update monthly events

I joined this program at a time in my life when I actually had time. I was trained and certified in a month and I worked with my partner, Louis C., for a year. In that year we worked through to level four. This means that Louis passed four comprehension tests on reading material that graduated in difficulty. We did not always follow the lesson structure suggested by the organization. We met instead at the home where he worked and lived, or at restaurants, and we read anything that interested him. Though he struggles with the printed word, he reads music and plays piano beautifully.

Arts & Entertainment Editor
Barat Journeaux
1990

Wrote, selected, and edited news and features

Works Published
Point of View
Harper College - 1990

8 poems published