Image from Wargames ©1984. Added text to t-shirt using Gemini ai.

writing case studies

UX + Product Design

research • strategy • design • testing

Show + Sell

ILIA Beauty Home Screen

Objective

Redesign for a more intentional brand impression and driving shoppers to Collections and hero products.

Impact

+12% navigation to Collections

1.2% lift in revenue per session

Coming Soon

Empower Field Sales

Align Technology iOS CRM

Objective

Unify data, assets, and business culture for a Global CRM that enables field sales reps to achieve their clients’ goals—and theirs.

Impact

+30% Productivity

Strategic forecasting

Unified legacy data

Flexible regional reporting

Reduced training time

Coming Soon

Let’s Get Personal

ILIA Beauty VIP Loyalty Program

Objective

Enhanced Onboarding

Boost VIP sign ups

Personalized email drivers

Impact

$43k Onboarding flow

+205% Promo sign-ups

+650% Early access sign-ups

Coming Soon

Demo vs Details

ILIA Beauty Product Screen

Objective

Shopper-centric and scalable template with a UI foundation that supports all product types and variants.

Impact

Streamlined production, established hierarchy to elevate clarity and education while supporting conversion.

Coming Soon

Find My Shade(s)

ILIA Beauty Compare Shades

Objective

Helping shoppers with a “mirror” effect to see how great shades look on someone with your skin tone leads to a confident purchase decision and, often, buying more than one shade.

Impact

25% CR up from 5%

$120 AOV up from $88

Coming Soon

Reduce The Barrier

ILIA Beauty Shade Match Quiz

Objective

Give your shoppers all of their shades — don’t make them guess.

Impact

55k waitlist = $30M Revenue opportunity

AOV $130 from $88

Coming Soon

Head + Heart + Hands

Ambi-vert, Cancer-Sag, cross-dominant, creative + analytical. Grew up as a bookworm, English major, met HTML when I was planning to get a Masters in Library & Info Science—I thought, this is going to change everything—so I switched and studied Interactive Multimedia instead. I love that my work weaves humanities + technology—human nature + machines.

© 2011 — 2025

Andrea Fratto

Resume

Image from Wargames ©1984. Added text to t-shirt using Gemini ai.

writing case studies

UX + Product Design

research • strategy • design • testing

Show + Sell

ILIA Beauty Home Screen

Objective

Redesign for a more intentional brand impression and driving shoppers to Collections and hero products.

Impact

+12% navigation to Collections

1.2% lift in revenue per session

Coming Soon

Empower Field Sales

Align Technology iOS CRM

Objective

Unify data, assets, and business culture for a Global CRM that enables field sales reps to achieve their clients’ goals—and theirs.

Impact

+30% Productivity

Strategic forecasting

Unified legacy data

Flexible regional reporting

Reduced training time

Coming Soon

Let’s Get Personal

ILIA Beauty VIP Loyalty Program

Objective

Enhanced Onboarding

Boost VIP sign ups

Personalized email drivers

Impact

$43k Onboarding flow

+205% Promo sign-ups

+650% Early access sign-ups

Coming Soon

Demo vs Details

ILIA Beauty Product Screen

Objective

Shopper-centric and scalable template with a UI foundation that supports all product types and variants.

Impact

Streamlined production, established hierarchy to elevate clarity and education while supporting conversion.

Coming Soon

Find My Shade(S)

ILIA Beauty Compare Shades

Objective

Helping shoppers with a “mirror” effect to see how great shades look on someone with your skin tone leads to a confident purchase decision and, often, buying more than one shade.

Impact

25% CR up from 5%

$120 AOV up from $88

Coming Soon

Reduce The Barrier

ILIA Beauty Shade Match Quiz

Objective

Give your shoppers all of their shades — don’t make them guess.

Impact

55k waitlist = $30M Revenue opportunity

AOV $130 from $88

Coming Soon

Head + Heart + Hands

Ambi-vert, Cancer-Sag, cross-dominant, creative + analytical. Grew up as a bookworm, English major, met HTML when I was planning to get a Masters in Library & Info Science—I thought, this is going to change everything—so I switched and studied Interactive Multimedia instead. I love that my work weaves humanities + technology—human nature + machines.

© 2011 — 2025

Image from Wargames ©1984. Added text to t-shirt using Gemini ai.

writing case studies

UX + Product Design

research • strategy • design • testing

Show + Sell

ILIA Beauty Home Screen

Objective

Redesign for a more intentional brand impression and driving shoppers to Collections and hero products.

Impact

+12% navigation to Collections

1.2% lift in revenue per session

Coming Soon

Empower Field Sales

Align Technology iOS CRM

Objective

Unify data, assets, and business culture for a Global CRM that enables field sales reps to achieve their clients’ goals—and theirs.

Impact

+30% Productivity

Strategic forecasting

Unified legacy data

Flexible regional reporting

Reduced training time

Coming Soon

Let’s Get Personal

ILIA Beauty VIP Loyalty Program

Objective

Enhanced Onboarding

Boost VIP sign ups

Personalized email drivers

Impact

$43k Onboarding flow

+205% Promo sign-ups

+650% Early access sign-ups

Coming Soon

Demo vs Details

ILIA Beauty Product Screen

Objective

Shopper-centric and scalable template with a UI foundation that supports all product types and variants.

Impact

Streamlined production, established hierarchy to elevate clarity and education while supporting conversion.

Coming Soon

Find My Shade(s)

ILIA Beauty Compare Shades

Objective

Helping shoppers with a “mirror” effect to see how great shades look on someone with your skin tone leads to a confident purchase decision and, often, buying more than one shade.

Impact

25% CR up from 5%

$120 AOV up from $88

Coming Soon

Reduce The Barrier

ILIA Beauty Shade Match Quiz

Objective

Give your shoppers all of their shades — don’t make them guess.

Impact

55k waitlist = $30M Revenue opportunity

AOV $130 from $88

Coming Soon

Head + Heart + Hands

Ambi-vert, Cancer-Sag, cross-dominant, creative + analytical. Grew up as a bookworm, English major, met HTML when I was planning to get a Masters in Library & Info Science—I thought, this is going to change everything—so I switched and studied Interactive Multimedia instead. I love that my work weaves humanities + technology—human nature + machines.

© 2011 — 2025